What do you do when you want to learn how to change your car wiper blades or say “hello” in sign language? We’d bet that you do a search on YouTube, watch a quick video, then try it yourself. And more often than not, you probably access the videos from your phone at the exact moment you need assistance.
If this is now the standard way we learn how to do something in our personal lives, shouldn’t employee training and learning programs be structured in the same way? Real-time learning is possible and preferred by your employees. The only obstacles are tradition and the status quo.