Our mLevel family has rapidly grown to include some of the most fun and accomplished experts in learning development, user experience, technology, and solution and customer advocacy.
We execute the unthinkable every day. We have a culture of learning and firmly believe that we should not only help our clients learn better, but need to never stop learning ourselves.
Dave and Jordan founded mLevel in 2012. mLevel was incubated within Slalom LLC, a highly successful professional services firm. Working closely with Brad Jackson, Slalom’s CEO, the team made three important discoveries that led to a new paradigm in enterprise learning and skills mastery:
- People engage differently today than in the past and enterprise solutions need to accommodate that.
- Learning science has made huge strides in understanding how people learn, yet available solutions haven’t evolved to incorporate these findings
- It’s OK to have fun at work! In fact, having fun at work makes people happier, more productive employees
1. Make every customer successful
The heart of our organization is our customers. Our job starts before our customers even see our products and continues through every interaction. We measure our success by the satisfaction and results of each and every one of our customers.
2. Create better realities through innovation
At mLevel, we challenge every assumption to constantly find innovative ways to make life better for our customers. The phrase “has never been done before” serves as a challenge to us that we are always eager to accept.
3. Work and play as a team
We are at our best when we are working as a team and having fun doing it. We have brilliant individuals, but our commitment is to the goals of the team first. We’re all here because we want to be part of THIS team making a difference for our customers
4. Be easy to work with
Whether it’s helping out a teammate or responding to a customer need, we communicate with openness, honesty, and empathy. We care about each other and our customers, and we’re always seeking out ways to listen and respond.
5. Fail fast, learn, then improve
We know we can only innovate if we’re willing to take chances. It’s okay to fail as long as we learn from the experience and quickly improve. We share our failures so we can all learn and help each other achieve success.