MLevel

Game-based Learning

Effectively Structuring Your Learning Programs

When designing a learning program, our goal is always focused around how can we help our learners retain knowledge and effectively apply it in the workplace. While the goal may seem obvious, reaching it is much more a challenge. In today’s environment, learning professionals are constantly competing for the mindshare of their learners, which is …

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Increase QSR Team Member Retention with Digital Learning

Have you ever tried to truly quantify the value of new team member training? What is your goal for the new team member? Certainly, it is not one task such as taking orders at the front counter, cooking chicken or flipping hamburgers. Do not underestimate the true power of learning during the onboarding process. The …

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gamification examples in everyday life

Top 10 Gamification Examples in Everyday Life

While many people are probably unable to define “gamification,” most have unknowingly experienced it – likely every single day. There’s a good reason for that; gamification can dramatically increase the engagement of most any initiative so organizations of all types are on the hunt for the most creative and effective tools. Whether you realize it or not, a good portion …

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metrics of learning

The Metrics of Learning and Dangers of Multitasking

The process of learning and why it’s so important Learning isn’t as cut and dry as you might think. It’s not just reading a textbook, acing your test, and calling it a day. Hundreds of studies have been completed regarding how humans learn, process, and store information. No long drawn out stories or irrelevant use cases …

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different learning strategies

Learning is Not a Hat, and One Size Does Not Fit All

How to Adapt Your Learning Strategy to Reach All Learners When is the last time you took a standardized test? Do you feel like it fairly measured your intelligence and knowledge? Did you enjoy taking the SAT or ACT? For most (and myself), the answer is no. Even though standardized tests, huge lecture halls, and …

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Microlearning: How Educators Can Learn from Athletes

Microlearning: How Educators Can Learn From Athletes

It’s time for the education industry to catch up to the field of athletics when it comes to understanding the impact data can have on human performance. For decades, athletes have been using microlearning, technology, and data to train effectively and perform better. As a child I grew up with a passion and love for sports …

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Illusions of Competence in Learning | How to Fix Your United Airlines Problem

This is a follow up to my blog post about United Airlines’ mishandling of a seated passenger that resulted in media backlash and an out of court financial settlement. In the video, associated with my blog post, I describe three separate cohorts including law enforcement, United customer service agents, and leadership (CEO, Oscar Munoz), who …

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Bridge the Gap between Training and Performance – What really happened at United

Yesterday United Airlines settled their recent passenger debacle out of court for an undisclosed amount of money (watch the video below!). Speculation has it starting in the 7 figure range and could have very likely been in the 8 figures. That’s 10 Million +, not to mention close to a billion dollar hit to their …

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4 Reasons Instructor-Led Training is Killing Your Sales Potential

If you want to earn, you’ve got to learn. Staying on top of market trends, needs, insights, and news is key to maximizing your organization’s sales potential. As a result, sales teams weak on knowledge don’t get far – even if the rest of their skillset is outstanding. For this reason, most sales-oriented businesses invest …

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Growing From Knowledge-Based to Performance-Driven Learning

Over the last 20 years, I’ve worked closely with hundreds of Learning and Development (L&D) organizations.  A consistent observation I’ve made is that the majority of learning deployed to organizations is purely knowledge-based.  In fact, many L&D professionals I’ve worked with report that 70% to 85% of the learning they provide their organizations is designed …

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